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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Solihull Hospital Urgent Treatment Centre


Insufficient info in waiting room

After a fall the GP referred me to the UTC for an x-ray to rule out fractures. If a fracture is found, patients are told to make their way to Heartlands, and could face several more hours wait. A poster needs to displayed pointing this out, and also listing the main items that UTC will not treat. I was lucky that I did not have a fracture but having waited four hours for an x-ray I would not have wanted to start the process all over again at Heartlands.